You’ve got cracked or damaged glass somewhere in your Logan property. Maybe it’s a chip in your front window from a lawn mower rock, a cracked shower screen that’s been getting worse, or a damaged shopfront after an attempted break-in.
The question everyone asks: “Can this be repaired, or do I need to replace the whole thing?”
After 30+ years fixing glass across Logan City—from Browns Plains to Beenleigh, Marsden to Slacks Creek—we’ve assessed thousands of damaged panes. The honest truth? About 40% of the time, repair is possible and saves you hundreds of dollars. The other 60% of the time, replacement is the only safe, long-term solution.
In this guide, we’ll show you exactly when repair makes sense, when replacement is necessary, and what each option actually costs for Logan homeowners and businesses.
The Brutal Truth About Glass Repair: When It Works and When It Doesn’t
Let’s start with realistic expectations. Glass repair technology has improved dramatically over the past decade, but physics still applies. Small chips and cracks under specific conditions can be repaired effectively—but only if you catch them early.
Chips smaller than a 20-cent coin located away from the glass edge can usually be repaired successfully. The process involves injecting a specialized resin that bonds to the glass, restoring structural integrity and clarity. Cost? Typically $80-$150 per chip for professional repair in Logan.
Cracks longer than 15cm, cracks that reach the glass edge, or any damage in toughened glass cannot be repaired safely. Here’s why: toughened glass shower screens, glass doors, and any glazing near floor level) is manufactured under extreme heat and tension. Once compromised, it must be replaced—repair attempts will cause complete shattering.
The other harsh reality? Even successful repairs leave visible marks. The resin never quite matches the glass clarity perfectly. For house windows in non-prominent locations, this is fine. For shopfronts or feature windows where appearance matters, replacement is usually the better investment.
Real Logan Examples: Repair Success Stories vs Replace-Only Situations
Case 1: Browns Plains Home – Successful Repair
A homeowner in Browns Plains called about a small chip in their kitchen window—about the size of a fingernail, caused by a stone from the neighbour’s whipper snipper. The chip was 8cm from the edge, in standard annealed glass.
We repaired it on-site in 30 minutes for $120. The homeowner saved $280 compared to full glass replacement, and the repair is holding perfectly two years later. Because it’s a kitchen window where people aren’t specifically scrutinizing the glass, the slight visual imperfection doesn’t matter.
Case 2: Beenleigh Shopfront – Replacement Required
A retail store in Beenleigh had a 25cm crack in its main shopfront glass after an attempted break-in. The crack ran from top to bottom, compromising security and creating liability concerns.
Repair wasn’t possible—the crack was too long, reached the edges, and the security laminated glass needed to be replaced to restore full strength. We replaced it same day with 10.38mm laminated glass for $850. The owner considered it money well spent since proper commercial glass protects both merchandise and creates customer confidence.
Case 3: Marsden Bathroom – Toughened Glass Replacement
A family in Marsden noticed a tiny crack developing in their shower screen—just 5cm long. They hoped for a cheap repair, but toughened safety glass cannot be repaired under any circumstances.
We explained that the shower glass could shatter at any time once cracked, creating a safety hazard. They opted for immediate replacement with new 10mm toughened glass at $480. Three days later, the old glass spontaneously shattered while stored in our workshop—confirming replacement was the right call.
The Complete Decision Framework: Should You Repair or Replace?
Use this decision tree to know instantly whether your glass situation calls for repair or replacement:
Choose REPAIR if ALL of these are true:
- Damage is a chip smaller than a 20-cent coin OR crack under 10cm
- Damage is at least 5cm away from any glass edge
- Glass is standard annealed (not toughened or laminated)
- Location isn’t critical for appearance (not a feature window or shopfront)
- You act quickly before the damage spreads
- Emergency service can stabilize it before expansion
Choose REPLACEMENT if ANY of these apply:
- Crack longer than 10-15cm or multiple cracks
- Damage reaches or is near the edge of the glass
- Glass is toughened (safety glass in showers, doors, etc.)
- Glass is double-glazed (sealed units can’t be repaired)
- Appearance is important (shopfronts, feature windows, entry doors)
- Structural integrity is compromised
- Energy efficiency is affected (damaged seals in double-glazing)
- Security is a concern (damaged laminated or toughened glass)
Still unsure? Call Crystal Glass for an honest assessment. We’ll tell you over the phone if repair is realistic based on your description, and we never push replacement if repair will genuinely work. Our reputation is built on 30+ years of straight answers to Logan families and businesses.
What Glass Repair Actually Costs in Logan (No Hidden Fees)
Transparency matters when you’re already dealing with unexpected damage. Here’s exactly what you’ll pay for professional glass repair and replacement in Logan City:
Glass Repair Pricing:
- Single small chip (under 2cm): $80-$120
- Larger chip (2-4cm): $120-$180
- Small crack (under 10cm): $150-$250
- Additional chips on the same pane: $50 each
- Emergency after-hours repair: Add $80 callout fee
Glass Replacement Pricing:
- Standard window glass: $180-$350
- Toughened safety glass: $250-$500
- Shower screens: $350-$650
- Glass doors: $400-$800
- Shopfront glass: $500-$2,000+
- Double-glazed units: $450-$900
These prices include callout to anywhere in Logan City (Browns Plains, Beenleigh, Marsden, Slacks Creek, Woodridge, Kingston, Loganlea), professional installation, and complete cleanup. No surprise fees added on arrival.
The repair vs replace cost difference is significant—that’s why we’ll always recommend repair when it’s genuinely viable. But we’ll also be honest when replacement is the only safe or practical solution.
Why Logan Residents Choose Crystal Glass for Their Glass Repairs
Logan City isn’t short on glaziers, so why do hundreds of Logan families and businesses keep calling Crystal Glass?
Honest Recommendations We’ve turned down hundreds of repair jobs over the years—not because we don’t want the work, but because we knew replacement was safer or more cost-effective long-term. Paul (our lead glazier with 30+ years of experience) gives you the same advice he’d give his own family. If the repair works, we’ll tell you. If it won’t, we’ll explain exactly why.
Same-Day Service Across All Logan From Browns Plains to Beenleigh, we provide same-day service for most jobs. Got an emergency in Marsden at 9 pm? We’re available 24/7 because broken glass creates security and safety risks that can’t wait until Monday morning.
No-Surprise Pricing: Your phone quote is your final price. No hidden callout fees discovered when we arrive. No “complications” that mysteriously double the cost. What we quote is what you pay—whether you’re in Slacks Creek or Springfield Lakes.
500+ Five-Star Google Reviews Logan residents don’t leave 500+ five-star reviews for companies that overcharge or do dodgy work. Our reputation is built on reliability, quality, and treating every job like it’s our own home or business.
Logan-Specific Glass Issues: What We See Most Often
After three decades working across Logan City, certain glass problems come up repeatedly in specific suburbs:
Browns Plains & Springfield: Newer developments often have builder-grade glass that wasn’t installed properly. We regularly see failed seals in double-glazed units (causing fogging between panes) and poorly fitted windows that leak during heavy rain. Replacement with proper installation solves both issues permanently.
Beenleigh & Woodridge: Older Queenslanders with original timber frames often need both glass replacement and frame repair. We coordinate both so your windows are weathertight and energy-efficient.
Marsden & Loganlea: Commercial properties along the main roads frequently need shopfront glass repair or replacement after break-in attempts or vehicle impacts. We provide emergency board-up service and can have new laminated security glass installed within 24 hours.
Kingston & Logan Central: Waterfront and elevated properties benefit from upgrading to double-glazed or Low-E glass during replacement. The energy savings in Logan’s hot summers pay for the upgrade within 3-4 years.
Frequently Asked Questions About Glass Repair in Logan
Q: How long does glass repair take in Logan City?
A: Most chip repairs are completed on-site in 30-45 minutes. The resin needs to cure for 24 hours before you can clean the glass, but the window is immediately usable. Glass replacement takes 1-2 hours depending on size and complexity. We complete most Logan jobs the same day or within 24 hours of your call.
Q: Will a repaired chip be completely invisible?
A: Honest answer: No, but it’ll be 80-90% less visible than before. The resin restoration significantly improves clarity and stops the damage from spreading, but you’ll see a faint mark if you look closely. For most homeowners, this trade-off is worth saving $200-400 compared to full replacement.
Q: Can you repair a crack that’s getting longer?
A: Maybe—if we catch it quickly. Cracks spread due to temperature changes and structural stress. Once a crack exceeds 15cm or reaches the glass edge, repair is no longer viable. Call for emergency glass repair immediately when you notice a crack to give the repair the best chance of success.
Q: Do you service all Logan suburbs for glass repair?
A: Yes—we cover Browns Plains, Beenleigh, Marsden, Slacks Creek, Woodridge, Kingston, Loganlea, Eagleby, and all Logan City suburbs without postcode-based price increases. Same transparent pricing whether you’re in central Logan or the outer suburbs.
Q: What if the repair fails later?
A: Professional glass repairs from Crystal Glass come with a warranty. If a properly repaired chip fails within the warranty period, we’ll discount the replacement cost by the repair amount you paid. That said, quality repairs rarely fail—the resin bonds permanently to the glass.
Q: Is it worth repairing glass in an older home?
A: Depends on your plans. If you’re renovating soon, consider upgrading to modern energy-efficient glass during replacement. If you plan to stay put for years, repair buys you time at minimal cost. We’ll give you honest advice based on your specific situation and the condition of your frames.
Stop That Crack Before It’s Too Late
Here’s what most Logan homeowners don’t realize: Small chips become large cracks within days when temperatures fluctuate. That tiny chip you noticed yesterday could be a 30cm crack by next week—turning a $100 repair into a $350 replacement.
Glass damage never improves on its own. It only gets worse, more dangerous, and more expensive to fix.
Crystal Glass has served Logan City families and businesses for 30+ years because we give straight answers and show up when promised. Whether your glass can be repaired or needs replacement, we’ll tell you honestly and provide transparent pricing before anyone gets in their van.
Call now for your instant assessment. Paul answers personally and can usually tell you over the phone whether repair is realistic for your situation. Most repairs are completed same-day, with 24/7 emergency service available when you can’t wait.
Servicing all Logan suburbs: Browns Plains, Beenleigh, Marsden, Slacks Creek, Woodridge, Kingston, and beyond.
